How can we help?
Sign-in help
Check your internet connection, update Google Play Services or iOS, and try signing in again with the same Apple or Google account.
Subscriptions & purchases
Use Restore Purchases in the app first. Billing, cancellation, and refund decisions are handled by the App Store or Google Play account used for purchase.
Notifications
Confirm notifications are enabled in both MindSpire settings and your device settings. Battery-saving modes may delay reminders.
Account & data
For account deletion, privacy requests, or data questions, email us from the address connected to your MindSpire account.
General troubleshooting
Restart the app, confirm you have the latest store version, and restart your device. Include your device model and app version when contacting us.
Wellness & safety
MindSpire is a wellness tool, not medical care. If you are in immediate danger or crisis, contact local emergency services or a qualified professional.
Still need help?
Tell us what happened, which device you use, and your MindSpire app version. We will review your message as soon as possible.
Email Support